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Shipping Policy

PROCESSING TIME

The time needed to prepare an order for shipping varies. The turnaround time for most items varies between 3-5 days or 1-2 weeks depending on the item. Some items can ship next day.

If you need an item sooner than the projected turnaround time allows, please message via the chat or email stephanie@ilybdesigns.com before ordering to see if your item can be shipped to you sooner. Depending on the item, a rush fee may be charged in order to ship your items sooner. You will always be notified and your approval requested for a rush fee BEFORE it is charged.

Please be sure your shipping address is correct before ordering. If the address is found to be incorrect before shipment, please email stephanie@ilybdesigns.com with the correct address. ILYB Designs is not responsible for losses due to incorrect addresses. If a package is returned due to an incorrect address, the buyer assumes responsibility for the costs associated with re-shipping the package to the correct address.

ESTIMATED SHIPPING TIMES

ILYB Designs always strives to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

CUSTOMS AND IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. ILYB Designs is not responsible for delays due to customs.